In Bromley we want all our children to grow up, thrive and have the best life chances in families who flourish and are happy to call Bromley home.
We believe that although our children are all different, they all have the same needs – they need loving, secure and stable homes which provide consistent and high-quality trusted relationships.
Most of our families can provide this environment with minimal input and support from services outside of their family and friends, and the borough’s offer of universal services.
There are some families though that require additional help and support from specialist and targeted services for short-term periods to help them through a period of trouble and problems.
Our Early Help services
We offer a range of early help to build confidence and resilience within families – to support them to tackle all kinds of problems and make the changes they need to make.
Our aim is to offer the right help to as many children and families as possible at the earliest opportunity; we will support families to face challenges and make changes so that they feel more positive, in control of their situation, and have a happier family life.
Families tell us that the support received from our services helped to prevent problems escalating and becoming harder to manage.
Many families tell us that they find this support invaluable as it helps them to keep their children safe and healthy, and reduces the likelihood of being referred to children’s social care due to increased risk and concern.
Who can get support
Most children and young people's needs will be met through universal services, for example by schools, youth services, GP surgeries as well as from support within the family.
A relatively very small number of children and young people require specialist support from children's safeguarding and social care. This will include children and young people who are suffering, or likely to suffer, significant harm and those whose development will be significantly impaired without the provision of services.
In Bromley we use the Bromley Threshold of Needs to identify the child’s level of need and to inform the multi-agency partnership what services would best meet these needs.
What to do and how to contact us
Together, we can tackle child abuse. If you think that a child or young person under the age of 18 years old is being abused or neglected, please contact us:
Referrals should be made via the Children and Families Hub portal.
Children and Families Hub portal
If you need to discuss an immediate safeguarding concern, you can contact us through the following contact methods:
Call: children’s services (Monday to Friday, 8:30am to 5pm) on 020 8461 7373 / 7379 or call out of hours/weekends/public holidays on 0300 303 8671.
Email: Bromley Children and Families Hub (C&F Hub) at candfhub@bromley.gov.uk
If you are seriously concerned about a child's immediate safety, call 999 and ask for the police.
Information for people working with children
All the information for professionals working with children and families in Bromley is available on the Bromley Safeguarding Children board website.
Children's disability team
Address:Out of hours emergencies only
5.00pm - 8.30am and weekends