Non-recyclable refuse collection

Every other week we will collect your non-recyclable refuse. Your non-recyclable refuse must be securely contained and placed at the edge of your property’s boundary with the pavement or within arm’s reach by 7am. The following items can be placed in your black sack (or equivalent) for collection:

  • waste items not included in your recycling service
  • pet waste (please double-bag)
  • disposable nappies and incontinence pads (please double-bag)
  • plastic-film**
  • plastic bags**
  • plastic toys
  • polystyrene (cups and trays)
  • ash and Vacuum bags and dust
  • glass - please wrap carefully
  • cooking oil and fat* (please place in a sealed container and cool)

Please don't put these in your refuse:

  • any materials we can recycle
  • garden waste
  • large bulky items
  • construction and demolition waste
  • electrical items or batteries
  • clothes and textiles

*Oils and fats may create blockages if disposed of in the kitchen sink.

**Soft plastics such as plastic films and bags can be taken to most larger supermarkets. Check your local store for a recycling bin.

We do not provide containers for non-recyclable refuse. We will collect household non-recyclable refuse that fits easily into a standard size dustbin. If you are using your own wheelie bin or similar to contain your non-recyclable refuse it needs to be bagged in standard size refuse sacks to enable safe collection.

Wheelie bins are designed to be tipped on the back of a collection vehicle for safe emptying of the contents. If you use a wheelie bin to store your non-recyclable waste, our collection teams may need to tip it on the back of the collection vehicle. If you chose to use a wheelie bin, it must also comply with the safety regulation EN840, so please check with the manufacturer or retailer when purchasing.

Recycling and waste management

Telephone: 0300 303 8658