2008.11.10 Recall: HP Notebook Computer Batteries

The following notice has been issued by the manufacturer:

Product Safety Recall

Hewlett-Packard Company Announces Recall of Notebook Computer Batteries

30 October 2008: Hewlett-Packard ("HP") announced a voluntary recall of the following consumer products. Customers should stop using recalled products immediately unless otherwise instructed.

Further detail is provided on HP’s Web site at www.hp.com/support/BatteryReplacement

Name of Product: Lithium-ion Battery Packs used in HP and Compaq Notebook Computers
Units: About 74 000 battery packs worldwide, including about 35 500 in the Europe/Middle-East/Africa (EMEA) Region, mainly in the EU.
Producer: Hewlett-Packard Company, of Palo Alto, California, USA.
Hazard: These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Description: The recalled batteries were shipped in, or sold separately for use in, notebook computer products manufactured between December 2004 and June 2006 and have bar-code labels starting with A0, L0, L1, or GC. Hewlett-Packard and Compaq Notebook model series that may contain a recalled battery include:

HP PavilionCompaq PresarioHP Compaq
dv1000V2000nc6110nx6110
dv8000V2400nc6120nx6120
zd8000 nc6140nx4800
  nc6220nx4820
  nc6230nx9600

The notebook model is located in the service tag label on the bottom of the notebook.

The location of the battery labels is shown in the pictures below.

Sold Via: National and regional computer and electronics stores, computer resellers, and online stores including those of HP.
Remedy: Consumers should immediately remove the "A0, L0, L1, or GC" coded battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement. After removing the recalled battery from their notebook computer, consumers can plug in the AC adapter to power the notebook until a replacement battery arrives.
Customer Contact: For additional information, visit the HP Battery Replacement program Web site at www.hp.com/support/BatteryReplacement or contact HP United Kingdom by telephone at: 0870 842 2339
Images of potentially affected battery packs

NOTE: Recalled battery packs have bar-code labels starting with A0, L0, L1, or GC.

A0Photograph showing location of bar code label beginning A0
Photograph showing location of bar code label beginning GCGC
L0Photograph showing location of bar code label beginning L0
Photograph showing location of bar code label beginning L0, L1L0, L1

 

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