The following notice has been issued by the manufacturer:
Product Safety Recall
HP Recalls Notebook Computer Batteries Due to Fire Hazard
14 May 2009: Hewlett-Packard ("HP") has announced a voluntary recall of the following consumer products.
Customers should stop using recalled products immediately unless otherwise instructed.
Further detail is provided on HP's Web site at www.hp.com/support/BatteryReplacement
Name of Product: Lithium-ion Battery Packs used in HP and Compaq Notebook Computers
Producer: Hewlett-Packard Company, of Palo Alto, California, USA.
Hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Description: The recalled lithium ion rechargeable batteries are used with HP and Compaq notebook computers that were sold during the approximate period of August 2007 through March 2008. Models that may contain a recalled battery include:
| HP Pavilion | dv2000 | dv2500 | dv2700 | dv6000 | dv6500 | dv6700 | dv9000 | dv9500 | dv9700 |
|---|---|---|---|---|---|---|---|---|---|
| Compaq Presario | A900 | C700 | F700 | V3000 | V3500 | V3700 | V6000 | V6500 | V6700 |
| HP | G6000 | G7000 | |||||||
| HP Compaq | 6720s |
The notebook model is located in the service tag label on the underside of the notebook.
Batteries that may be subject to the recall will have one of the following CT: codes on the bar code label, which is located per the pictures below. (The ^ in the codes can be any letter A through Z or number 0 through 9)
62940^^AXV^^^^
65033^^B7U^^^^ 65033^^B7V^^^^ 65033^^BGU^^^^
65035^^B7U^^^^ 65035^^B7V^^^^ 65035^^BGU^^^^ 65035^^BGV^^^^
67059^^V8U^^^^ 67059^^V8V^^^^
Sold Via: National and regional computer and electronics stores, computer resellers, and online stores
including those of HP.
Remedy: Consumers should immediately remove the recalled battery from their notebook computer, and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller.
Customer Contact: For additional information, visit the HP Battery Replacement program Web site at www.hp.com/support/BatteryReplacement or contact HP United Kingdom by telephone at: 0870 842 2339
Images of potentially affected battery packs
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