The following notice has been issued by the retailer:
Boots
Important product recall
Tea Tree and Witch Hazel Shine Control Moisturiser
Item code 41-01-405
Batch Number 1Z2
As part of our ongoing quality-monitoring programme we've discovered a problem with the above product. We've found that the lotion isn't as thick as it should be, which has meant that some regular users of the range have experienced an increased sensitivity when used on the face. The comfort and wellbeing of all our customers is very important to us so we're asking that if your tube is from the above batch number that you stop using the lotion immediately and return it to your nearest Boots store where you'll receive an alternative or a refund.
To check if yours could be affected please look at the crimp at the end of the tube. The batch number is imprinted into the plastic although it might be difficult to see. If the code is 1Z2, then please return the tube to us. If you can't read the batch number then, of course, we'll still be happy for you to return this to any store. If you've bought this for someone else would you please let them know about this as soon as possible. No other batch of the moisturiser, or any of the other items in our Tea Tree and Witch Hazel range, is affected by this recall.
Boots apologise for any inconvenience. If you need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 509 115. Minicom users can call 0800 777 666.
We're sorry for any inconvenience this may cause you.
Recall Number 01000493
Recall Date 2 December 2009
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