The following notice has been published in the national press:
IMPORTANT SAFETY NOTICE
Advice to owners of a Maxi-Cosi FamilyFix Base
Maxi-Cosi is voluntarily recalling all Maxi-Cosi FamilyFix bases sold before March 04, 2010, to be checked.
The recall concerns a potential problem in the mechanical attachment of the IsoFix connectors to the base. As a result, the base does not offer the child the desired level of protection in case of an accident. The problem, identified during a routine internal quality check, affects a small percentage of the total production. There have been no complaints or report of incidents.
Maxi-Cosi’s first priority is, as always, making products that help keep children safe. Therefore, owners are advised to stop using their FamilyFix base and contact Maxi-Cosi Customer Care on 01842 763281. No proof of purchase is necessary.
This advice is relevant only for the FamilyFix base, which can be recognised by the product name on the side of the product. It does not affect the EasyFix, EasyBase or any other Maxi-Cosi product. While awaiting the FamilyFix check, parents can continue to use the Maxi-Cosi Pebble or CabrioFix infant seat with a regular seat belt.
FamilyFix Helpdesk, call 01842 763281 (Lines open 8.30am-5.00pm Mom-Fri, 10.00am-2.00pm Sat-Sun).
We sincerely regret any inconvenience that this voluntary recall may cause and are fully committed to consistently delivering all products according to the highest quality standards. We take the trust that consumers place in their brands most seriously.
Dorel
FamilyFix base, see product name on side of product
MAXI-COSI
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