The following notice has been issued by the manufacturer:
Silver Cross
Halo Pushchair Safety Notice
During our quality control inspections we have found that a small number of Halo Pushchairs have a component which wears prematurely. The component could under certain circumstances cause the pushchair to function incorrectly, resulting in a small hazard to the user.
The affected pushchairs carry the batch numbers 150209, 150409, 150509 the batch number can be found on the underside of the Halo Pushchair chassis near the rear wheel (fig. 1).
fig. 1
Silver Cross invites customers who have a pushchair with the above batch codes to call the following number and arrange for our service team to provide you with a replacement product (alternative colour only) or a free of charge repair and quality service to your pushchair.
Customer Service Team: 0845 8726900
lines open 9am -5.30pm Monday to Friday
Silver Cross take quality and customer safety seriously and so invite customers to contact the service team regardless of how small the quality issue is.
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