The following notice has been issued by the retailer:

As a precautionary measure, Ann Summers is recalling all Ultimate O vibrators.

It has come to our attention that there may be a fault in some of the chargers for this product. As a precaution, we're recalling the product and would like to give you a full refund for:
The Ultimate O Purchased on or Before 24th May 2013

Please unplug and stop using the product immediately, and return both the product AND the charger.

Either to your nearest Ann Summers Store

Or

Post it back to the address below, including your name, address, and email address:

Customer Services
FREEPOST CN 3021
Whyteleafe
Surrey
CR3 0GG

Don't forget to keep proof of postage!

To thank you for your patience and understanding, you will be issued with a 20% discount code redeemable on your next order with us upon receipt of your return.

You can contact our Customer Service team on 0844 441 6969 with any questions.

No other products are affected by this issue.

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