The following notice has been issued by the retailer:
AQUATIX-2U
IMPORTANT SAFETY WARNING
Bio-Pro Electrical Items
PRODUCTS RECALL
Models to be recalled:
Bio-Pro Aquarium Heater 50w – purchased between Aug 2009 and Sept 2013
Bio-Pro Aquarium Heater 100w – purchased between Aug 2009 and Sept 2013
Bio-Pro Aquarium Heater 200w – purchased between July 2011 and Sept 2013
Bio-Pro Aquarium Heater 300w – purchased between July 2011 and Sept 2013
Regrettably we have become aware that selected Bio-Pro branded electrical items have been supplied with a counterfeit fuse that does not meet the required British Standards (BS1362) for electrical safety.
Risk:
There is a possibility that in the event of a cable/appliance fault the fuse installed may explode which in turn poses a risk of injury.
If you have any of the affected items listed above please stop using them immediately and unplug the power cord.
As a result all models stated above are being recalled with immediate effect.
Please dispose of the item or return to Aquatix-2u Ltd for a full refund of purchase price.
If you wish to return a product listed on this recall notice please print this document from the AQUATIX-2U website for full instructions and return a copy with the product.
If you have any queries please do not hesitate to contact Aquatix-2u via
email customercare@aquatix-2u.co.uk
or
call 0845 224 2802(local rate) or 01473 730 520 (8.30am -5.00pm Monday – Friday)
Aquatix-2u would like to thank you for your co-operation and apologises for any inconvenience caused.
Aquatix-2u Ltd
Glebe Farm
London Road
Copdock
Ipswich
Suffolk
IP8 3JN
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