The following notice has been issued by the retailer:
IMPORTANT SAFETY WARNING
MICROWAVE SAFETY RECALL
KENWOOD - RUSSELL HOBBS
It has been discovered that a component in the Kenwood and Russell Hobbs combination microwave, model CJAL28, may pose a potential safety hazard. The component can overheat, and may lead to a fire.
The CJAL28 microwave was available as both a 'Kenwood' and 'Russell Hobbs' item. The microwaves were generally sold February 2006 – May 2011 and were only available from Currys.
The CJAL28 microwave is being voluntarily recalled due to a potential safety issue.
If you own one please unplug it immediately. We would ask that you no longer use your CJAL28 and return it to any Currys store. If possible please take your receipt or other proof of purchase as this will assist in identifying your purchase transaction; please note that proof of purchase is not essential.
When you return your CJAL28 your name and address will be recorded to ensure we do not trouble you with further communications about this recall. We apologise for any inconvenience but trust that you will understand your safety is our highest priority.
The rating label on the back of the microwave specifies the model number.
The label will show 'KEN CJ/AL28' (Kenwood) or 'HOB CJ/AL28' (Russell Hobbs).
No other Kenwood or Russell Hobbs products are involved.
If any of your friends or family owns a Kenwood or Russell Hobbs microwave please make them aware of this Safety Recall and ask them to check if it is a CJAL28.
If you are unable to return your microwave or have any questions regarding this safety recall please call the freephone help line: 0800 0778019 (8am – 8pm) or email microwaverecall@knowhow.com
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