The following notice has been issued by the retailer:
early learning centre
important product information notice
Rosebud Country House dolls house
Customers are advised to remove the grey pin part of the slow closing hinge and dispose of it safely. Whilst the product meets EN71 (the safety standard governing toys) Early Learning Centre has decided to take action and replace this particular component. ELC remains committed to the highest levels of product quality and safety.
This component is only used on the Rosebud Country House dolls house, that has been on sale since the end of July. No other Early Learning Centre products are affected.
The Rosebud Country House can continue to be enjoyed without the slow close roof closure component. Customers who purchased the product online will automatically receive a replacement component by post. All other customers are asked to visit their local store for a replacement part.
If you require any further information, please speak to a customer service adviser in store or contact the ELC Helpline on 0871 231 3511 – lines open from Monday to Saturday 8am – 8pm, Sunday and Bank Holidays 9am – 5pm. Calls charged at 10p per minute plus standard network charges.
This action has been taken to ensure the safety and well-being of our customers and we apologise for any inconvenience this may cause.
Early Learning Centre Limited, Cherry Tree Road, Watford, Hertfordshire WD24 6SH
© 2025 itsa Ltd.