The following notice has been issued by the retailer:
Strapped Block Heel Boot
Black Strapped Block Heel Boot
Tan Strapped Block Heel Boot
Items Affected
429306 & 733253
We have identified a problem with the above boots. Unfortunately, we have found that they fail Next heel attachment standards – the heel could become detached during wear.
What To Do Next…
Because of this, we've taken the decision of recalling them, and are requesting any of our customers that may have purchased either of these boots to return them for a full refund.
How To Return…
We would be grateful if you could contact us on 0333 777 8000* to arrange a collection, or you can return them to your local store (without an invoice), if this is more convenient for you.
If you have given any of these items as a gift, please ask the recipient to return them to Next. They will not need an invoice to obtain a refund.
We're very sorry for any disappointment and inconvenience caused. But we hope you'll understand that customer safety is a high priority for us.
*National call rates apply
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