The following notice has been issued by the manufacturer:
I M P O R T A N T S A F E T Y N O T I C E
VOLUNTARY RECALL OF SYNCROS 2016 FL1.0 OFFSET SEATPOSTS WITH 27.2MM DIAMETER
With this communication we have to inform you about a voluntary recall which concerns the Syncros 2016 FL1.0 Offset Seatposts with a 27.2mm diameter assembled on SCOTT 2016 Road bikes.
The recall affects the following road bike models:
241419 Bike Addict SL
241421 Bike Addict Team Issue (TW)
241422 Bike Addict 10 (TW)
241423 Bike Addict 15 (TW)
241425 Bike Addict 20 (TW)
241429 Bike Addict Team Issue (EU)
241430 Bike Addict 10 (EU)
241431 Bike Addict 15 (EU)
241433 Bike Addict 20 (EU)
241436 Bike Addict Gravel disc
241437 Bike Solace Premium disc
241438 Bike Solace 10 disc (TW)
241443 Bike Solace 10 disc (EU)
241465 Bike Addict CX 10 disc
241995 Frame set Addict Team Issue Di2 (HMX)
241996 Frame set Addict Team Issue (HMX)
241997 Frame set Addict 10 (HMF)
241999 Frame set Solace 10 disc (HMF) mech/Di2
242001 Frame set Addict CX 10 disc(HMX)mech/Di2
In addition the following after-market seatpost of model year 2016 is affected as well, sold as a single part in bike shops.
228381 Seatpost Syncros FL1.0 Carbon Offset 27.2mm
SCOTT road bike and mountain bike models that are not listed above are not affected by this recall.
SCOTT is conducting this recall as the seatposts from these bikes can fracture. Such fractures can lead to immediate loss of rider control over the bicycle and may cause accidents with severe injuries.
Therefore SCOTT requests costumers to:
A) immediately stop using the concerned bikes and
B) take their bike to an official SCOTT dealer in order to have the seatpost replaced.
If a recalled road bike is being returned to your store you are requested to replace the seatpost. After the replacement of the seatpost the bike is safe to be used again.
New seatposts can be ordered under www.customerportal.scott-sports.com.
If you have any of the affected road bikes in your in inventory you are not allowed to use or sell these bikes unless you have proceeded as instructed above.
SCOTT will provide the new seatposts free of charge.
Please note that you are obliged to destroy recalled seatposts that are returned to your store. You are therefore requested to cut off the head of the recalled seatpost and send it to a SCOTT facility with a pre-paid envelope that is enclosed to each replacement seatpost shipment.
For further details about this recall you and/or your customers can visit 'safety and recalls' on our homepage www.scott-sports.com, email us at recall@scott-sports.com or call SCOTT's recall hotline at +41 264 601 19 00.
We would like to apologize for this inconvenience and thank you for your assistance and cooperation. If there is anything that SCOTT can do to support you, please feel free to contact us.
SCOTT SPORTS SA
ROUTE DU CROCHET 17
1762 GIVISIEZ
SWITZERLAND
RECALL@SCOTT-SPORTS.COM
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