The following notice appears on the Oculus website.
IMPORTANT SAFETY NOTICE
Actions regarding Quest 2 removable foam facial interface
Oculus has recently taken actions in response to a very small percentage of users reporting a generally mild skin irritation where the foam portion of the Quest 2 facial interface rests on the skin.
The safety and comfort of every customer is our top priority. As part of this commitment we are now offering a free silicone cover to Quest 2 headset and Quest 2 Fit Pack owners.
We thank you for being a customer and want you to know that we are more dedicated than ever to creating safe and unbelievable experiences for all.
To begin requesting a free silicone cover click or tap 'Go to My Devices' below. For additional questions please refer to the FAQs here or reach out to us at Oculus Support.
STEP 1
Sign in with your Facebook or Oculus ID.
STEP 2
Go to 'My Devices' and request Quest 2 silicone cover.
STEP 3
Enter and submit your shipping information.
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