Bromley Trading Standards is reminding residents to be cautious when looking for a locksmith, especially in an emergency, thereby avoiding dealing with a potential rogue trader.
A Trading Standards Checked approved locksmith regularly sees doors destroyed by rogue traders who drill locks as a first attempt to open the door. A reputable locksmith would normally try non-destructive methods first.
When dealing with rogue traders, there is a risk of receiving poor quality work and being substantially overcharged, and it may be difficult to get any redress or comeback. Visit the Master Locksmith Association website for further information on spotting a rogue locksmith.
Follow these steps when looking for a locksmith:
- Don’t wait until an emergency occurs - identify reliable locksmiths before you need them and keep their number to hand.
- Don’t rush, even in an emergency; a few minutes to research could prevent a lot of problems later. Read reviews and check any claims of membership of trader organisations.
- Use a locksmith approved by Trading Standards Checked.
- Be wary of very cheap advertised prices at the top of an internet search.
- Check whether you are dealing directly or with a subcontractor. Request their name and contact details to ensure you know who will be carrying out your work in case problems arise.
- Get a quote for the service you require before you agree to the work.
Report and information
Contact Citizens Advice for help and advice on 0808 223 1133 or on the Citizens Advice website.
Report to Action Fraud on 0300 123 2040 or on the Action Fraud website.
You can also visit the Trading Standards page on the council website for more information.
Find a local MLA approved locksmith by visiting the Master Locksmith Association website.
Bromley Trading Standards
To keep up with the latest scam alerts and warnings from Bromley Trading Standards sign up on www.bromley.gov.uk/TradingStandardsAlertSignUpForm.
Bromley Trading Standards also runs a fair-trader directory to help you find a safe, reliable trader that you can trust, visit www.bromley.gov.uk/tradingstandardschecked to learn more.