The Trading Standards Institute provides advice and guidance, please choose from the list below:
Consumers' rights
- Alternative dispute resolution 2024-11-22
- Supplying services 2024-11-22
- Returns policies 2024-11-22
- Accurate descriptions 2024-11-22
- Protection from unfair trading 2024-11-22
- Package travel and holidays 2024-10-16
- Selling and supplying goods 2024-10-16
- Landlords, letting agents and property management 2024-06-11
- Unfair contract terms 2024-06-11
- Mixed contracts 2024-06-11
- Consumer contracts: on-premises sales 2024-06-11
- Consumer contracts: distance sales 2024-06-11
- Consumer contracts: off-premises sales 2024-06-11
- Digital content 2024-02-01
- One-day and occasional sales 2022-08-11