Annual parking services performance report 2023/24

Report produced in accordance with statutory guidance.

  • Financial information

    Section 87 of the Traffic Management Act 2004 provides for guidance to be supplied by the Secretary of State in relation to civil parking enforcement and as set down in Sections 113 through to 117 of the “Secretary of State’s guidance to Local Authorities on the Civil Enforcement of Parking Contraventions”.   

    Section 55 of the Road Traffic Regulation Act 1984, (as amended), and as modified by regulation 25 of the Civil Enforcement of Parking Contraventions (England) General Regulations 2007 sets out the financial provisions relating to designation orders, and specifies how any surplus must be spent, e.g., in the provision or maintenance of off-street parking, highway improvements, etc. Further details on Road Traffic Regulation Act 1984.

    The following table is an extract of the Council’s Parking Account for 2023/2024, (on-street only) 

    Total on-street parking account (2023/2024)
    Total parking account (£000s) 
    Parking fees £3,390
    Permit fees£974
    Penalty charge income£6,509
    Total income£10,873
    Total expenditure£3,995
    Net surplus for on-street parking (2023/2024)
    Net surplus for the year (£000s)
    Balance brought forward £0
    Application of fund surplus in 2023/24 £6,878
    Balance carried forward £0
    Application of on-street parking surplus to capital schemes (as of 31 March)
    Application of fund surplus towards the following schemes capital expenditure at 31 March 2024(£000s)
    Traffic management schemes

    £42

    Maintenance of car parks£134
    Improvement schemes£770
    Proportion of concessionary fares£5,932
    Total application of parking surplus (2023/2024)
    Total application of surplus£6,878
  • Statistical information

    Penalty charges bands for on-street parking (2023/2024)
    Penalty charge bands Higher/more seriousLower/less serious
    Band A (penalty charges issued within Bexleyheath Town Centre Controlled Parking Zone)£130.00 reduced to £65.00 if paid within reduced payment period £80.00 reduced to £40.00 if paid within reduced payment period 
    Band B (penalty charges issued outside of the Bexleyheath Town Centre Controlled Parking Zone) £110.00 reduced to £55.00 if paid within reduced payment period £60.00 reduced to £30.00 if paid within reduced payment period 
    Moving traffic contraventions£130.00 reduced to £65.00 if paid within reduced payment period N/A
    Off street / Car park penalty charges£110.00 reduced to £55.00 if paid within reduced payment period £60.00 reduced to £30.00 if paid within reduced payment period
    Total parking charges (2023/2024)
    On and off streetTotal for 2023/24 period (Financial)
    Higher-level parking penalty charge notices issued43,495
    Lower-level parking penalty charge notices issued41,655
    Moving traffic penalty charge notices issued26,252
    Bus lane penalty charge notices9,367
    All types of penalty charge notices issued120,769
    All types of penalty charge notices paid, (of those issued in the same period)84,494
    All types of penalty charge notices paid at a discount rate72,427
    All types of penalty charge notices against which an informal challenge, (pre-Notice to Owner representation), received in the same period20,737
    All types of penalty charge notices against which a formal representation, (post Notice to Owner representation), received in the same period9,458

    Each year London Councils publishes performance statistics for all London Boroughs - Parking enforcement and appeals statistics | London Councils.

  • Performance

    A: Parking contraventions - Top 10 highest contraventions

    Top 10 highest parking contraventions (2023/2024)
    RankParking Contravention descriptionNumber of penalty charges issued
    111: Parked without payment of charge (on-street)20,429
    273: Parked without payment of charge (off-street)14,218
    301: Parked in a restricted street (yellow line)12,149
    416: In a permit space without a valid permit7,749
    512: Parked in Resident or Shared Use parking bay5,546
    625: Parked in a loading bay no loading observed4,145
    762: Parked with wheels not on the carriageway (footway parking)3,573
    802: Parked on a loading ban, (yellow stripe/s on pavement edge)3,337
    905: Parked after expiry of time (on-street)2,626
    1024: Not within markings of bay or space1,189

    B: Notice processing - Cases resolved and written off

    Cases resolved and written off in parking notice processing (2023/2024)
    ResolvedA PCN is resolved when we accept a challenge or representation made on statutory grounds or mitigating circumstances. For example, a vehicle parked in a loading bay and a delivery note provided proving loading/unloading was taking place or if we are unable to pursue recovery action and have to write off a case, such as when there has been an error in processing or the DVLA hold no information about the registered keeper / owner.31,002

    A total of 31,002 of the PCNs issued between 01/04/2023 and 31/03/2024 were resolved for reasons other than payment as of 05.03.2025.