Challenging a Penalty Charge Notice and making representations

When making your challenge or representation against the PCN, please include any supporting evidence and ensure that you provide the following details:

• the PCN number, 

• the vehicle registration, and
• your name and full postal address.

Supporting evidence

As an example, if your mitigating circumstances involve a medical emergency, a letter from the hospital or your GP would be required to confirm the emergency. An appointment card detailing a routine appointment or examination would not be accepted as evidence of an emergency.

Other mitigating circumstances may include incidences of vehicle breakdown when the driver would be expected to remove the vehicle within 24 hours.  In these circumstances, appropriate evidence, such as vehicle recovery documentation would be required.

We can only make decisions based on the evidence presented to us.  If you have other documentary evidence to support your case, such as a photograph, please provide a copy.